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Security and Privacy

SuwenMD respects your right to privacy, and we are committed to controlling the collection, use and disclosure of the personal information provided by our customers.

What is Personal Information?

“Personal information” is personally identifiable information such as your name, residential or commercial address and e-mail address, and includes information about your product and service subscriptions and usage, credit information and billing records, service and recorded complaints.

Personal information is collected by SuwenMD only when you specifically and knowingly choose to provide it to us, such as when you subscribe to an SuwenMD-based app, enter a promotion or choose to receive information, products or services from SuwenMD.

Publicly available information, such as a public directory listing of your name, address, telephone number and electronic address, is not considered personal information.

Collection and Use of Personal Information

SuwenMD collects and uses your personal information for the purpose of providing you with the products and services you have requested from us, and to communicate with you about your account. If you indicated that you were interested in receiving offers or information from selected SuwenMD partners, sponsors or advertisers, your personal information would also be used to contact you or to send you e-mail materials and other mailings about products and services that might be of interest to you.

SuwenMD may also contact you from time to time to conduct market research and surveys in an effort to continually improve our product and service offerings.

Unless you specifically authorize us to release your personal information, or release is required or permitted by law, SuwenMD will not sell, lease or trade your personal information to other third parties.

Anonymous or “non-personal” information gathered by SuwenMD through our website or app use data may be used for technical, research and analytical purposes.  Information collected through surveys, existing files and public archives may be used to develop or enhance service offerings.

We will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice. If our intended disclosures or uses of information change, we will notify you accordingly.

Your personal information will not be used for any other purpose without your consent.

Disclosure

To enable us to more efficiently provide the products and services you have requested from us, SuwenMD may share your personal information with selected third parties who are acting on our behalf as our agents, suppliers or service providers.  Such third party service providers are provided only with such information as is necessary in the circumstances.  Information provided to third parties may be used only for the purpose stipulated and is subject to strict terms of confidentiality.

Use of Cookies (SuwenMD.com only)

Our web site, SuwenMD.com, uses browser cookies to collect information anonymously and track user patterns of web access. A cookie is a small text file that is placed on your hard disk by a website. “Cookies” contain a unique identification number that identifies your browser, but not you, to our computers each time you visit our website.  Cookies tell us which pages of our websites are visited and by how many people.

The use of cookies is an industry standard and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie.  However, if you refuse to accept cookies, you may not be able to use many of the features available on our website.

If you have any questions or concerns about the confidentiality of your personal information or SuwenMD privacy policy, we invite you to contact us.